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TRAINING PROGRAMMES

Seeing & Shifting Systems

Organisation Development and Design in Action

About the Workshop

Do you want to better understand an organisation and help it to shift to a healthier and more impactful place? If so, welcome to the wonderful role of supporting human systems, a role that designers are well suited for in today’s increasingly complex world.

This two-day workshop will provide you with frameworks and tools from the field of Organisation Development (OD) that can help you support the organisations and communities you work with. This includes a deeper understanding of how organisations tend to behave, an inquiry into the ways you interact with internal and external stakeholders and an introduction to an adaptable OD process. A number of resources will also be provided after the workshop to support you along your journey.

What You’ll Learn

Over two days, you will learn to see and shift organisations through:

  1. Organisation Workshop. Participate in an experiential activity to see how the top, middle and bottom layers of an organisation often act the way they do and how to help them become healthier.
  2. Consulting Styles Matrix. A profile to raise your self-awareness and help you see the various ways that you can engage with organisations and be more strategic in how you interact with both internal and external stakeholders.
  3. Action Research. A 7-phase process of how to seek transformative change in organisations. This is done through simultaneously taking action and doing research, which are linked together with critical reflection. We will look at some of the nuances and tools of each phase, combined with discussions, role plays, and reflections.

This is for you if…

  • You want to manage stakeholders more skillfully.
  • You contribute to large decisions for organisations.
  • You want to understand why organisations behave the way they do.
  • You want to present ideas and insights in more impactful ways.
  • You spend as much time with people as you do with your designs.
  • You want to facilitate conversations better.

About the Trainers

Dr. Douglas O’Loughlin

ASSOCIATE CONSULTANT,
CIVIL SERVICE COLLEGE AND HARTHILL CONSULTING

Dr. Douglas O’Loughlin is an Associate Consultant with Civil Service College and Harthill Consulting. Originally from the US, he has been living in Singapore since 1993, and has worked across all sectors and in more than 25 countries. He has done Leadership and Organisation Development work since 1988, and his passion is to support impactful and joyful organisations and communities.

Douglas has an MBA in Finance and PhD in OD/Developmental Psychology. He is certified in a wide range of instruments and assessments, has written numerous articles and spoken at many conferences.

Douglas-OLoughlin

Hong Khai Seng

FOUNDER & DIRECTOR, STUDIO DOJO

Throughout his 20-year career, Khai Seng has conducted more than 1,000 design research sessions, including stakeholder interviews, in-depth interviews, user testing, contextual inquiry, diary studies and in-field ethnographic research. He has also managed and coached research teams.

Khai-Seng-Hong

Frequently Asked Questions

  • What’s the size of the workshop?
    We are planning for 24 participants.
  • I can’t make it for these dates. Is there another run of this workshop?
    The runs for 2025 are planned as listed. Please follow us on our social media (LinkedInInstagram) to get updated when the dates for our 2026 schedule is released (around end December).
  • Are there group discounts?
    If you are purchasing tickets to this workshop as a group, we will extend the early bird rates to the group.
  • Is Studio Dojo GST-registered? 
    The fees for our workshops are nett price, as indicated on our website. Studio Dojo is not GST-registered (yet).
  • I’m from a government agency, can you please submit an e-invoice instead?
    Yes, we can! Please contact Zilin at billing@studiodojo.com with the necessary information.
  • I would like to claim the workshop fees from my organisation. Please advise on how I can register for this workshop.
    Kindly contact Zilin at billing@studiodojo.com and she will follow-up with you based on your organisation’s requirements, as much as possible.
  • Can I use my SkillsFuture credit (SFC) for this workshop?
    At the moment, our workshops are not eligible for SFC claims nor any other training grants/subsidies.

Testimonials from past participants

“This is a safe space for the weary seeking solace and the troubled looking for comfort. Most importantly, it is a time for introspection and place for dreaming and hope. Thank you for the gifts of language, lenses and new ways to see the world around us!”

EdlynArts Worker

“You will first experience an inner shift in yourself and then appreciate how this can help you discover how you can bring impact to others on a personal and systemic level.”

Carolyn ChiaNewsroom, Lead, Change Management and Culture

“The programme has not only been a great opportunity for experiential learning, but also a genuine forum for building bridges with such diverse individuals who are all seeking to improve the system. That sense of community — in the face of what seems like a behemoth task — is immensely powerful.”

Agung S. OngkoRICE, Partner & Strategy Director

“We live in organised societies. Figuring out this beast if an organism known as systems will help you get a sensing of where you are and how you can be an agent of change (or just flee!)”

Shen KiatKith & Kin Law Corporation, MD

“If you were intimidated, this is a gentle first day into a different world, delivered with care and intention.”

JoelAgency

“Transformative and empowering. Wonderfully planned, executed and facilitated, with humility and empathy. Anyone anywhere should attend, if they want to make their world a better place for all.”

MeganNewCampus, Learning experience designer

“As a designer this workshop has been really insightful and eye opening. I enjoyed the activities and role playing that we did as it helped me understand and apply the information in a more relatable way.”

AdilahUI/UX Designer

“This is a great experiential workshop with immersive learning on organisational development. There is a lot of practical sessions to strengthen the learning. Real case stories from trainers helps look at common OD problems.”

YC YakADA Asia, Head of Consulting, Marketing Technology Practice

“Seeing and Shifting Systems was true to its name, and helped me deeply reflect on my own role and responsibility within the system, and what leverage points I could lean on to shift the systems.”

ShiyunCSIT, Designer

“This is a wonderful and inspiring workshop and you will not only learn but feel re-energised.”

Lydia LimSPH Media Academy

“It’s really beneficial.”

Yi BaoBRB

“A good mix of roleplay and theoretical lead to a very useful workshop for change implementation!”

J

“It provides a good overview and experience, of OD, from both the systems and the self perspective. It was a reflective learning experience for me, as I went through the programme.”

MichelleHuman Experience Facilitator

“It’s two days well spent with lots of insights into seeing and understanding systems, and the kind of impact that we can have with the OD work.”

Melissa SimNew Creation Church, Senior Executive

“If you want to make an impact in you camp y or community. What we see for two days is worth years of learnings. Thank you Douglas & KS.”

Jerome

“A wonderful model that you would not want to miss to understand yourself and your work better.”

NicoleGIC

“If you are looking for a different perspectives, or you feel stuck in your current predicament/situation, try out the workshop.”

GC

“Have you wondered why organizations are the way they are? Come and learn through experiential exercises and hear many real life stories from experienced practitioners.”

NA

“This is an insightful introductory workshop for anyone new to OD.”

NA

“This workshop was perfect for a beginner in OD like me, and gave me language to name what I was experiencing in my organisation.”

LydiaHalogen Singapore

“Seeing and Shifting Systems is a comprehensive primer to OD x Design. The theories, augmented with opportunities to reflect, practice and experience enriched the learning experience. The rich stories shared by the trainers about their past experiences were also illuminating. If you are invested in working towards organisations with greater health and effectiveness, this is a course that I would highly recommend.”

Lee Zhong Han

“Thought provoking, mind boggling and indeed a start to being a change maker.”

Dawn GohSengkang Hosp, Team Lead for Wellness & Talent Mgmt

“The two-day session covered a wide range of topics which are extremely insightful for anyone interested in making sense of the problems they see in their organisations, regardless of the position they are in. There are many stories and examples shared, and it’s also a great opportunity to meet people from diverse industries.”

Lipeng Law

“Seeing and Shifting Systems is a magical balance of theory and experiential learning; you get to live out what you’re learning, and really connect with other participants to see their hopes and struggles at work.”

LQSeoulbeats, Managing Editor

“Instead of figuring it out on your own, come meet fellow learners and practitioners to be energised and learn from amazing experienced facilitators. It’s not a theoretical heavy workshop but a highly practical and applicable one.”

Jael ChngMy Working Title, Chief Possibilities Generator

“If you are struggling with your job, maybe it’s not the task itself nor the boss, this SSS would clarify and answer for you. It’s a MUST!!”

Pat Jittipat

“Without distinctions, we cannot see. Be careful! Seeing and Shifting Systems will lead you to see differently and stimulate seismic shifts within and around.”

Khoo Yi FengSocial Worker

“Come if you wish to explore and make sense of how systems play out in our lives in very real ways. Leave with the awareness that we can make a difference at all levels of the system, and start to shift ourselves toward better ways of working and living!”

Koo Hui YingCommon Ground Civic Centre

“We all live in systems whether we want to or not. Take the time and money to learn how you can further develop professionally with this knowledge.”

Desmond SohClinical Psychologist

“If you want to understand what is OD? This is a must to start to learn about system in an organization.”

Monthon Sorakraikitikul

“It's a good entry level to understand the world of OD.”

Reggie

“A great way to learn about OD and Design thinking. Khai Seng and Doug are very nurturing!”

ChevaunL&D practitioner

“Experiential learning at its best! Thanks saw, I shifted, I grew!”

Jana DawsonTSPP

“S3 is a fantastic program for those who in HR & leadership. Dealing with day to day does not help you get better organization outcomes. Carrying out OD will help you shift mindsets, transform leadership and entrench culture of behaviors.”

Joyce LekPassionate HR & OD Practitioner

“Don't hesitate anymore, you won't regret attending. It has been an invaluable learning experience with OD gurus like Douglas and Khai Seng.”

NA

“It help me to have a process in mind when dealing w the various parts of the system.”

YODA - drawing reference from class

“Led by very experienced, Wise and insightful.”

NA

“Good course, great pace and thanks for all the food!”

NA
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2025 Runs

Registration to open soon:

14-15 MAY
16-17 SEP

Format
Full-day, 9.30am-6.30pm
In-person Workshop

Ticket Types
Early Bird: S$800
Regular Price: S$900

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21 Bedok North Street 1
Singapore 469659